Contact Us

How can we help?

Email support@aurholm.com for product questions, orders, tracking, returns, damage claims, replacement parts, warranty support, or privacy requests.

For an existing order

Include your order number and the email address used at checkout. If the item is damaged, incomplete, or incorrect, also send clear photos of the product, packaging, shipping label, and affected area.

For a product question

Send the product link and the details you need confirmed, such as dimensions, voltage, finish, mounting, dimmer compatibility, or replacement parts. Our support team can check product-specific questions with the manufacturing team when needed.

Business information

Aurholm LLC
30 N Gould St
Sheridan, WY 82801
United States

Manufacturing: China
U.S. Warehouse: Buford, GA 30518

These locations are not walk-in retail stores. Do not send returns without written authorization and the correct return address.

Trade and business inquiries

For a trade, hospitality, wholesale, or other business inquiry, email support@aurholm.com with your company name, project location, product list, quantity, and timeline.